Trusted Guidance for Homeowners and Insurance Professionals Through the Appraisal Process

We provide clear direction, professional support, and experienced guidance for disputed homeowner claims, including both appraiser and umpire services. Whether you have received an appraisal demand or are considering invoking the appraisal process, we are prepared to help you navigate the matter with confidence and clarity.

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Independent Help You Can Count On

When your insurance claim hits a roadblock, Northeast Claims Resolution Specialists are here to help. We are independent experts in evaluating homeowners' claims fairly. Our certified appraisers and umpires provide objective loss evaluations using established methodologies, clear scope analysis, and thorough documentation. Every claim is handled with accuracy, consistency, and professional standards to support fair, defensible results.

Our Services Made Simple

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Consulting Services

We offer consulting services for homeowner claims to help identify a clear path forward. Our experts assist in evaluating coverage considerations, developing fair and supportable repair estimates, and determining whether appraisal is an appropriate and effective resolution option.

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Homeowners Appraisal

We deliver factual, unbiased damage assessments using state-of-the-art technology and more than 40 years of experience to resolve disputes over the extent of loss. We clearly outline expectations up front to ensure appraisal is the most appropriate resolution method.

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Insurance Adjuster

Using state-of-the-art technology, we deliver independent adjusting services for complex homeowner losses throughout New England and much of New York.

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Umpire Services

If appraisers can’t agree, our certified umpire steps in to settle disputes fairly.

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Serving homeowners and the insurance industry throughout the Northeast

We assist homeowners and insurance industry professionals with appraisal demands, umpire services, claims consulting, and independent adjusting assignments.

  • Connecticut
  • Rhode Island
  • Maine
  • Vermont
  • New Hampshire
  • New York
  • Massachusetts (Adjusting & Consulting Services)
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Why Choose Our Specialist

  • Veteran-owned and independent

  • Certified appraiser and umpire

  • 40+ years of homeowners’ claim experience

  • Fair, unbiased claim evaluations

  • Deep knowledge of Northeast claim practices

  • Professional, timely, and defensible resolutions

What Our Clients Say

After my insurance company denied my roof replacement claim following a hail storm, despite a second adjuster confirming visible damage, I collaborated with NCRS, specifically Raymond. He meticulously reviewed the claim report, identifying discrepancies in my insurance company's documentation. Through a series of concise email communications, he successfully transitioned my claim from denial to full coverage for my roof replacement. Raymond demonstrated exceptional professionalism and efficiency in pinpointing and rectifying the oversights made by my insurance provider. His efforts ultimately saved me tens of thousands of dollars, for which I am profoundly grateful. While I hope to avoid future similar incidents, should the need arise, I will undoubtedly remain a loyal client.

Mack M

Thank you for assisting with our water damage claim.  Your attention to detail and knowledge of the entire process was key in resolving our dispute fairly. We weren’t aware we could challenge our adjuster’s offer and we’re thankful you were recommended to us.

Cynthia L.

Mr. Kelley was instrumental in getting the claim resolved for Michelle and myself. He was professional and did everything in his power to ensure the settlement was fair, we wanted everyone to know that Mr. Kelley has done a fine job.

Lawrence A

You have no idea how helpful and amazing you are in our situation. We are very grateful and truly appreciate your kind soul. This goes deeper than just money, you helped save our situation. We are forever thankful. 

Donna D.

Make the Right Call

Insurance disputes can be challenging. Working with experienced professionals who understand the appraisal process helps ensure claims are addressed efficiently, fairly, and with clear communication. We support a collaborative path forward that brings resolution with confidence.

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