Frequently Asked Questions

If the appraisers for you and your insurance company can’t agree, an independent umpire steps in. The umpire reviews all evidence and makes a fair, neutral decision to resolve the dispute.

We guide all parties through the appraisal process with clarity and transparency. Our team conducts thorough inspections, documents damages, explains applicable rights and obligations, and supports a fair, well-reasoned claim outcome.

An independent adjuster reviews your claim, checks the documentation, evaluates the damages, and provides an expert opinion. This helps make sure your claim is complete and fairly valued.

Each claim is different, but we focus on moving the process along efficiently. We communicate clearly at every step so you know what’s happening and what to expect.

Absolutely. Our role is to deliver objective, unbiased evaluations that support fair and defensible claim outcomes.

We offer appraisal, umpire, and independent adjusting services throughout Connecticut, Rhode Island, Maine, Vermont, New Hampshire and lower New York, along with adjusting and consulting services in Massachusetts.

Simply contact us through our website or by phone. We’ll discuss your claim, explain your options, and guide you through the process step by step.