About Our Story
We assist homeowners and insurance companies in achieving fair, well-supported claim outcomes. Our independent, professional approach emphasizes transparency, collaboration, and a clear, straightforward process for all parties involved.
Independent Expertise You Can Trust
Northeast Claims Resolution Specialists is an independent adjusting firm led by Raymond Kelley, a claims professional with more than 40 years of industry experience. We deliver objective appraisal, consulting, and independent adjusting services designed to support the timely and equitable resolution of insurance claims. Our work is grounded in clear communication and thorough documentation at every stage of the process. We are committed to providing accurate, unbiased evaluations that support well-reasoned, defensible outcomes.
Leadership & Background
Raymond Kelley has hands-on experience in every part of property insurance claims, from working in the field to managing large teams. He has worked with major national insurers, giving him a deep understanding of claim handling and dispute resolution.
Credentials:
Expertise in Complex Claims & Property Resolution
Raymond spent 18 years as a field adjuster, including nine years at Nationwide Insurance handling large losses from fire, water, weather, and pollution damage. He also responded to major weather disasters, quickly assessing damages and documenting losses.
He later managed claims operations at USAA for the Northeast, leading teams across multiple states. This experience strengthened his skills in overseeing claims, following regulations, and ensuring fair, consistent results.
Trusted Support for Complex Insurance Disputes
Facing a tough insurance claim? We use decades of experience to guide you step by step, making complicated claims simple and understandable.